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phPIN Webinar: The Path to Progress: Practical Applications Through the Lens of a Change Management Methodology

April 8, 2019

This is the archived resource for the November 2018 phPIN webinar.

View recording here.

Join the Public Health Performance Improvement Network (phPIN) for our November webinar with Heather Foley, BSN, RN, accreditation coordinator and public health nursing supervisor for Richland Public Health.

Change is constant, inevitable, and the only path to progress. It is central to many public health practice standards, from strategic planning to quality improvement. Common change management challenges include complacency, culture, and sustainability. How can we effectively lead teams to achieve transformative public health improvements? In this webinar, we will explore a local health department’s accreditation journey through the lens of a change management methodology – the Kotter 8-step process for leading change.

By the end of this webinar, participants will be able to:

  • Identify the eight stages of the Kotter change management methodology.
  • List at least two avoidable causes of waste when implementing change.
  • Describe at least three change management methods used during Richland Public Health’s initial accreditation journey.

This webinar was made possible through funding from the Centers for Disease Control and Prevention under Cooperative Agreement NU38OT000303. The contents of this document are solely the responsibility of the authors and do not necessarily represent the official views of the sponsor.

More about the Public Health Performance Improvement Network (phPIN)

With nearly 600 members, The Public Health Performance Improvement Network (phPIN) is a learning community and peer exchange network. Participants from all over the country share innovative practices, trusted resources, and real-life experience leading performance improvement movements in their agencies and jurisdictions.

phPIN members participate in:

  • A two-way listserv that enables discussion and sharing with an average of 18 discussion threads per month
  • Monthly webinars led by practitioners in the field
  • Library of 400 + (and growing) peer recommended tools, templates, and examples, searchable by topic.
  • Connections and information about national and regional events in the performance improvement field.

To learn more about phPIN and to join the learning community, visit

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